You have agreed to buy the item. The next job is getting it home.
Before booking the collection
Confirm:
- the seller's collection address
- the collection window
- the exact item and quantity
- whether it is dismantled
- stairs, lifts and parking
- who will be present
Ask the seller for a clear photo and measurements when the listing is vague.
Keep the payments separate
Pay the seller using the method agreed on the marketplace. Pay Boxra for the collection in the Boxra app. The driver is collecting the item, not buying it for you.
Add seller instructions
Use the booking notes for the seller's name, collection reference and access instructions. Boxra does not expose your full contact details outside the active job window.